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Luxe Lips Reviews

What Luxe Lips Clients Are Saying

Real Google feedback from clients across our Moonee Ponds, Camberwell and Brighton clinics. Every review below is published on Google and filtered for non-clinical, service-experience language only.

2,050+

FIVE-STAR REVIEWS

ACROSS ALL MELBOURNE SITES

50,000+

TREATMENTS PERFORMED

24/7

REAL PERSON CHAT

3

MELBOURNE CLINICS

Client Reviews

What our clients are saying

Reviews from Google, across all three Melbourne clinics.

Luxe Lips reviews by clinic

Each Luxe Lips clinic has its own Google Business Profile, where clients leave public feedback after their visits. We’ve summarised the themes mentioned most often at each location below. To read the full reviews directly on Google, follow the link for each clinic.

Google logo displayed above reviews for Luxe Lips Cosmetic Clinic in Melbourne
Moonee Ponds Clinic

30-32 Holmes Rd, Moonee Ponds VIC 3039
+61 477 441 340

A trusted aesthetic space for Melbourne’s north suburbs

Most clients leave feedback on: 

Warm team, welcoming atmosphere, clear communication

Google logo displayed above reviews for Luxe Lips Cosmetic Clinic in Melbourne
Camberwell Clinic

1172 Toorak Rd, Camberwell VIC 3124
+61 477 441 340

Where clients from the eastern suburbs come for refined, natural results

Most clients leave feedback on:

Professional environment, first-time comfort, booking ease

Google logo displayed above reviews for Luxe Lips Cosmetic Clinic in Melbourne
Brighton Clinic

173 Martin St, Brighton VIC 3186
+61 477 441 340

Bayside’s cosmetic clinic destination

Most clients leave feedback on:

Relaxed experience, knowledgeable team, feeling heard

What people commonly mention in Luxe Lips feedback

Below are the common themes that come up most often in public Google feedback across our three Melbourne clinics. We’ve grouped them so you can get a feel for what to expect from your clinic visit, before you book.

Team Warmth

Across all three clinics, clients consistently describe the team as friendly, welcoming and kind — the kind of place that makes you feel at ease from the moment you walk in.

Clear Communication

Nurses and clinicians take time to explain everything clearly, answer all your questions and make sure you feel informed before and during your visit. No pressure, no rush.

Clinic Environment

Our clinics are consistently described as clean, calm and beautifully presented — a relaxed setting where you feel comfortable at every step.

Booking Experience

Easy to book, accommodating with scheduling and welcoming to both first-time and returning visitors. Multiple clients mention coming back again and again.

Our approach at our Melbourne clinic

At Luxe Lips, every visit begins with a consultation. Our nurses and clinicians listen to what you want, share honest guidance on what’s realistic, and never push you toward anything you didn’t come in for.

That approach is reflected in the feedback you’ll find below — clients consistently mention feeling heard, feeling comfortable and feeling respected.

We don’t chase treatment volume. We care about your experience.

Clinician measuring facial proportions during consultation at a cosmetic clinic in Melbourne
Step
Step 1

Book Your Free Consultation

Pick a time online or send us a message. There’s no obligation to go any further unless you want to.

Cosmetic clinician assessing a client’s face during personalised treatment consultation in Melbourne
Step
Luxe Lips consultation step illustration

Your Personalised Treatment Plan

The plan is built around your face and your goals, not a standard script. No templates, no rushing.

 

 

Client and cosmetic nurse after a treatment, reflecting ongoing aftercare and support
Step
Luxe Lips treatment step illustration

Ongoing Aftercare & Support

Treatment is the start, not the end. Follow-ups, check-ins, with medical professional reachable any time.

$100 deposit secures your appointment. The full amount is redeemable or fully refundable if you don’t proceed with treatment. 

How we use client feedback

View of the inside of a treatment room at Luxe Lips Camberwell. A cosmetic clinic just a short drive from Surrey Hills
View of a treatment chair at Luxe Lips Camberwell

We know reviews can play a big part in choosing a clinic, so we want to be open about where ours come from and what you’re seeing on this page

Where our reviews come from

Our Moonee Ponds, Camberwell and Brighton clinics each have their own Google Business Profile, where clients can independently share their experience.

The reviews you see here come from those three profiles. We don’t write reviews for clients or change their words before sharing them.

As new reviews are added or updated on Google, the number you see here may occasionally differ from the live total.

What we can and can’t control

Once a review is posted on Google, we can’t change its wording or star rating.

For our own website, we only share reviews that talk about the experience of visiting Luxe Lips, from feeling welcomed and listened to, to communication, booking and the clinic itself.

You won’t see reviews here that discuss specific treatments, procedures or clinical outcomes, in line with Australian advertising requirements.

We’re always open to hearing from you

Feedback isn’t only about the lovely things. If something didn’t feel quite right, we want to hear that too.

 

You’re always welcome to speak with us directly, whether you have a concern, a question or simply something you’d like us to know. Our team will take the time to listen and look into your feedback where needed.

Feedback isn’t only about the lovely things. If something didn’t feel quite right, we want to hear that too.

You’re always welcome to speak with us directly, whether you have a concern, a question or simply something you’d like us to know. Our team will take the time to listen and look into your feedback where needed.

Your Luxe Lips Cosmetic Team

Meet the team behind the reviews

Luxe Lips is a nurse-led clinic. Every consultation is conducted by a registered nurse or qualified dermal clinician — never a salesperson. Our team spans three Melbourne locations and is united by a single standard: honest, client-first care.

If you’re curious about our approach before you book, we offer a free, no-obligation consultation at any of our three locations.

Aayla dermal clinician

Dermal Clinician

Qualified Dermal Clinician, Bachelor of Dermal Sciences. Experience across skin treatments, laser and light technologies, with clinical precision from a background in pathology collection.

Portrait of Nurse Anj from Luxe Lips Cosmetic Clinic in Melbourne

AHPRA: NMW0004024849

St. Luke’s Medical Center trained with a leadership background in advanced care. Focused on natural-looking, subtle results that celebrate each client’s unique features.

Nurse Beariz Diopido of Luxe Lips, smiling, in a white blazer

AHPRA: NMW0004060728

Registered Nurse with a Bachelor of Nursing and placements across surgical, aged care, mental health, and renal. Meticulous cosmetic nurse with a listening-first approach and time given at every step.

Nurse bianca team page

AHPRA: NMW0004017121

3+ years in high-acuity intensive care, Cum Laude nursing honours, and a Shining Star Award for patient care. Steady, patient-first approach with treatments tailored to your goals.

Nurse chloe team page

AHPRA: NMW0002779008

Master of Nursing Science (UniMelb), Royal Children’s Hospital. Former fashion industry background gives her a strong aesthetic eye for natural-looking results.

Nurse ella team page

AHPRA: NMW0001759171

Practicing nursing since graduating in 2006, with experience at Royal Children’s Hospital. Master’s in Advanced Nursing Practice (Melbourne University), offering a holistic, patient-focused approach.

Emilie, dermal clinician at Luxe Lips

Dermal Clinician

Dermal Clinician with an Associate Degree in Applied Health Science (Distinction) and Diploma of Beauty Therapy. Warm, intuitive approach with plans tailored to each client’s skin and goals.

Nurse isabella team page

AHPRA: NMW0002001199

Surgical nurse background at Epworth Hospital. ED and HDU experience at Sandringham Hospital. Passionate about building client relationships and natural results.

Nurse jaz team page

AHPRA: NMW0004081704

Registered Nurse with years in Neuro Critical Care and Surgical ICU, Magna Cum Laude and Class Valedictorian nursing graduate. Thoughtful, listening-first approach tailored to your goals.

Portrait of Nurse Jem from Luxe Lips Cosmetic Clinic in Melbourne

AHPRA: NMW0002837303

Registered nurse with experience in surgery, aged care in Queensland Health. Brings clinical precision and a personalised approach to enhance natural features.

Nurse mia team page

Mia

Dermal Clinician

Dermal Clinician with an Associate Degree (Dermal Therapy) and Diploma of Beauty Therapy, completing a Bachelor in Clinical Aesthetics. Curious, considered approach to every skin plan.

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Let’s ANSWER your frequently asked questions!

Are these reviews real and unedited?

Yes. Every review on this page was left publicly on Google by a Luxe Lips client and is reproduced verbatim. We do not alter, edit or selectively curate quotes to change their meaning.

This page applies a non-clinical filter in line with TGA/AHPRA advertising guidelines for cosmetic procedures in Australia. Reviews that describe specific treatments, clinical outcomes or before/after comparisons are not displayed on this page. They remain visible on our Google Business Profiles.

No. A consultation at Luxe Lips is completely free and carries no obligation. You’re welcome to come in, ask questions and leave without booking anything. Many clients come for an initial consultation before deciding what — if anything — they’d like to explore.

Your nurse or clinician will talk with you about what you’re interested in, ask about your health and any relevant history, and give you honest advice about what’s possible. There’s no pressure and no upselling. You’ll leave with a clear picture of your options and the time to think it over.

We have three Melbourne locations: Moonee Ponds (30 Holmes Rd), Camberwell (1172 Toorak Rd) and Brighton (173 Martin St). All three accept new clients. Booking is available online or by calling the clinic directly.

$100 deposit secures your appointment. The full amount is redeemable or fully refundable if you don’t proceed with treatment. 

Your Next Step Is a Conversation, Not a Commitment.

If you’d like to explore your options, understand what may suit your features, or simply ask questions, our medical professionals are here to guide you with clarity and care.

No obligation to proceed • Personalised assessment on the day

 

A $100 deposit is required to secure an appointment. Full amount is completely redeemable or refundable if you decide not to go ahead with the treatment.

Trusted by 2,050+ patients across Melbourne • 50,000+ treatments performed • 24/7 real person care

A Luxe Welcome Gift

Free

LED therapy

(worth $99) + a relaxing chair massage

Promo exclusive to first-time clients